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Who is Mind State Software Developing?
Lia Stertz President of Mind State Software Developing, Inc
The Perfect Match
When the opportunity came available, Dereck joined the team full time as a technical lead and developer.
Dereck has had a colorful background in his 29 years of
software development. He joined US West
Communications, a baby bell, in 1987 where he quickly rose to a technical lead with US West's Home and Personal Services.
Dereck wrote applications and designed entire systems that grew the use of telemarketing for US West Communications.
The whole system, from the capturing of sales data to manipulating PBX and ACD phone switches, was designed and maintained
under Dereck's leadership as technical lead.
CTI (Computer to Telephone Interface) connectivity to phone switching
equipment was a new technology in those days. Dereck's team was able to make the most efficient use of trunking,
transferring and predictive dialing capabilities.
At an appropriate time in his career, Dereck left US West Communications, to consult and contract his skills to
companies like: Storage Tech, Inc., Raytheon's Emass Division, US West Communications, now Qwest Communications, and Level 3 Communications.
Dereck was tasked with computing challenges such as: debugging kernel level device drivers, building tape
device drivers, consulting, building sales processing systems and building data collection processes that
monitor communication devices.
Dereck was also given the opportunity to develop two products which were later submitted for a
software patent. One patent was for an application that would coordinate computer functions to PBX switches. The other
patent pending application allows database administrators to evaluate and extract table rows from massive
backup binary files and import the rows to other databases.
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